Glossary / Claims & duties / Panel Counsel

Panel Counsel

Claims & duties

Pre-approved law firms your insurer uses to defend claims.

Panel counsel are attorneys or law firms pre-selected by your insurer to handle claims. Using panel counsel is often required by your policy. They're experienced in the specific type of claim but work for the insurer, not just for you.

Where you'll see it

ClaimPolicy

Why it matters for your business

  • Your policy may require you to use panel counsel for defense.
  • Panel counsel rates are pre-negotiated, keeping defense costs lower.
  • You may be able to request a specific firm if they're on the panel.

People also ask

What is panel counsel in insurance?

Panel counsel are law firms or attorneys that your insurance carrier has pre-approved and frequently uses to defend claims. These lawyers are experienced in handling the specific types of claims your policy covers and are familiar with the insurer's processes. Most liability policies require or strongly encourage you to use panel counsel when a claim arises.

Do I have to use my insurer's panel counsel?

In most cases, yes—your policy likely requires you to use panel counsel unless there's a conflict of interest or your policy includes a specific right to select your own attorney. The insurer pays panel counsel directly and has negotiated rates with them. Hiring outside counsel without approval may mean you pay out of pocket for defense costs.

Can I choose my own lawyer instead of panel counsel?

You can generally only choose your own lawyer outside the panel if your policy explicitly grants you that right or a conflict of interest exists between you and the insurer. Some policies allow you to select independent counsel but cap the hourly rate the insurer will pay. Always review your policy's defense provisions or consult your broker before hiring outside counsel.

Ready to take the next step?

Definitions are educational and may be modified by your specific policy language, endorsements, and state rules. For regulatory guidance, refer to the California Department of Insurance or the NAIC.

Reviewed by Andrei Craciunescu, CA Licensed Insurance Broker #4467994

Last updated: July 2026.