Glossary / Vendor requirements / Indemnification

Indemnification

Also known as: Indemnification clause · Hold harmless · Indemnify

Vendor requirements

A contract promise by one party to cover the losses, damages, or legal costs of another party.

Indemnification is a contractual obligation where one party (the indemnitor) agrees to compensate another party (the indemnitee) for specified losses, claims, damages, or legal expenses. In vendor and enterprise contracts, the indemnification clause is where you promise to cover your customer if your product, service, or negligence causes them a loss. It is closely tied to insurance: the clause creates the obligation, and your liability policy is what actually funds it. A broad indemnification clause you cannot back with coverage is a common way founders take on uninsured risk without realizing it.

Where you'll see it

Vendor contractMSAPolicy

Why it matters for your business

  • The indemnification clause is one of the most negotiated parts of any enterprise or vendor contract.
  • A promise to indemnify is only as good as the insurance behind it, so the clause and your policy limits must line up.
  • Overly broad indemnification (uncapped, or covering the other side’s own negligence) can create exposure no policy will fully cover.
  • Insurers review indemnification obligations when underwriting your liability coverage.

People also ask

What is indemnification in a contract?

Indemnification is a promise by one party to cover another party’s losses, damages, or legal costs arising from a defined event, such as your product causing harm or your work triggering a claim. It shifts financial responsibility for those losses onto the indemnifying party.

What is the difference between indemnification and insurance?

Indemnification is the contractual obligation to cover someone’s loss. Insurance is the funding mechanism that pays for it. A well-drafted contract makes sure the indemnification you agree to is backed by adequate liability limits, so a claim does not come out of the company’s own pocket.

Should I cap an indemnification clause?

Founders often negotiate to cap indemnification (for example, at the contract value or their insurance limits) and to exclude the other party’s own negligence. An uncapped or one-sided clause can create exposure well beyond what any policy will pay. Have counsel review the clause against your coverage.

Ready to take the next step?

Definitions are educational and may be modified by your specific policy language, endorsements, and state rules. For regulatory guidance, refer to the California Department of Insurance or the NAIC.

Reviewed by Andrei Craciunescu, CA Licensed Insurance Broker #4467994

Last updated: July 2026.