A Chevrolet dealership's website chatbot was manipulated into agreeing to sell a new Tahoe for $1 and calling it a legally binding offer. The dealership did not honour the deal, but the exchange spread widely online.
Escalates if agents can transact (pricing, refunds, quotes) without human approval.
This is an educational research summary built from public information. Allegations in pending cases are unproven, and the insurance notes above are for discussion, not coverage advice. Whether any policy responds depends on its specific wording, exclusions, endorsements, the facts, and applicable law.