Scenario Library / Physical injury
Physical injury

Grocery meal-planner bot suggests toxic recipes

In August 2023 a New Zealand supermarket's AI meal-planner app suggested recipes that would produce chlorine gas when users entered household items. No injuries were reported.

Retail & E-commerce 2023 Well-known case; confirm details at the source

Insurance products that may respond

Products liabilityCGLTech E&O

Why it matters for insurance

Near-miss: shows how consumer-facing advice bots create bodily-injury exposure. Market note: general liability Coverage A (bodily injury and property damage) can now be excluded by ISO endorsement CG 40 47 (Jan 2026).

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This is an educational research summary built from public information. Allegations in pending cases are unproven, and the insurance notes above are for discussion, not coverage advice. Whether any policy responds depends on its specific wording, exclusions, endorsements, the facts, and applicable law.

Reviewed by Andrei Craciunescu, CA Licensed Insurance Broker #4467994